When you
purchase an equipment, the reality is that servers, storage devices and
networking devices can fail anytime. You will need to find a service solution
whether you need online technical support or proactive maintenance or if your
equipment is likely to finish off it’s warranty period. It is necessary that
you have considered your options on how you will address those, long before any
issues arise and it is likely through your original equipment manufacturer
(OEM).
But when it
comes to taking services from an original equipment manufacturer it can be
costly and may not meet your specific needs. There is a better way than to keep
paying to maintain aging hardware or continually upgrading when what you have
is still working. Third party service providers can help to centre your
business in many ways. They are mostly used by companies and professionals that
need a budget-friendly option and specific support.
Here are few
of the benefits of considering third party maintenance providers for your data
center:
● With third party maintenance you are
going to keep your cost down, you can probably see 50-80% savings on the
recurring networks and IT maintenance costs as opposed to when you buy server,
network or data centre hardware through OEM, they offer you no cost maintenance
and support during the warranty period. After the warranty is expired the OEM
will offer contract options to continue services, which can be expensive and
these costs will continue to rise when your product gets older. Because of
these high service costs and forced upgrades many professionals and companies
are turning to third party maintenance.
● OEM tends to increase the costs and
services as hardware gets older. In simple terms, it is a subtle way of pushing
their clients to get services they may not need or providing you with an
useless upgrade. On the other hand, third party maintenance providers provide
you with individualized and customized services and support according to your
needs- you get total access to the IT experts with a flexibility of choosing
contracts and terminating the contract in between if you want to switch to
another package. By leveraging the third party maintenance strategy, you will
get more resources and benefit from reduced downtime and maximized value.
● In addition, providers can handle a
complete range of operational and management services. They can respond to your
queries and needs faster and your issues will be solved quicker. This will
alleviate the time wasted back and forth when you communicate with your OEM
support. Third party maintenance services are especially helpful if you are
operating with different manufacturer equipment within your company. A
single-source provider can help to maintain contact with various devices and
become your one-stop shop for all things for your IT maintenance related
issues. By choosing third party services your business does not have to undergo
the inconvenient process of creating and bundling the different levels of
services.
● If your hardware happens to be on the
respective OEM’s end-of-life equipment list you will soon find yourself without
technical support. If you want to keep using your equipment, extending the life
of your equipment is necessary. No need to fear when you are taking the help of
third party maintenance services. They will ensure to keep your equipment for
as long as you need to without the expense of downtime and even after your OEM
has pulled the support plug on it.
Comments
Post a Comment