How to Choose the Best Third-Party NetApp Maintenance Provider

Third-party maintenance can help you support your NetApp infrastructure while saving up to 60-85% on maintenance costs, whether your organization is searching for a more cost-effective maintenance solution or your NetApp filer system has reached End-of-Life (EOL). However, not all netapp 3rd party maintenance service providers offer the same services, so make sure that any NetApp maintenance provider you are considering provides the following benefits to your company:

Top 5 Ways to Choose Third-Party NetApp Maintenance Provider 

1. Quick Services: To keep your mission-critical; NetApp storage environment running, every support contract must include rapid response and accelerated servicing. Are you in urgent need of a replacement disc drive for your NetApp filer? With the help of responsive storage consultants and skilled engineers, third-party maintenance businesses can often exceed the service level agreements (SLAs) of original equipment manufacturer (OEM) maintenance contracts, allowing you to keep your mission-critical gear up and operating. So, look for netapp 3rd party maintenance services that offer you quick services.

2. Progressive Maintenance Solutions: If any NetApp hardware fails, you may use a maintenance solution like On-Site Spares Kits to reduce downtime in your NetApp storage environment while also lowering IT administrators' stress levels.   If any NetApp hardware fails, you may use a maintenance solution like On-Site Spares Kits to reduce downtime in your NetApp storage environment while also lowering IT administrators' stress levels.

3. Single Point of Contact: Third-party maintenance providers often support a wide range of hardware brands, which plummet the number of individual maintenance contracts required to keep your NetApp storage environment running smoothly. Thus, it is paramount to look for a service provider who assists you immediately instead of juggling the task.

4. Flexible Contracts: Having a variety of maintenance and support levels available might help you discover the proper amount of support for your NetApp setup. Do you require NetApp assistance 24 hours a day, 7 days a week, 365 days a year? Is it possible to have replacement components the next business day? Third-party maintenance and support from companies like Reliant Technology allow you to identify and select the degree of service that best suits your needs at a reasonable price.

5. Economical Solutions: Third-party maintenance alternatives are intended to provide your company with cheap and cost-effective maintenance solutions that will match the demands of your corporate storage environment. NetApp assistance from a third-party maintenance provider like Reliant Technology can help you save up to 85 percent while still providing high-quality service and meeting SLAs. If your budget is tightening, third-party maintenance can help you save money while still providing excellent support for your NetApp storage systems.

So, you need to look for the following factors to make an informed decision. We offer you services par excellence that save your time and money. Are you wondering why you should shake hands with us? Then here is a quick rundown that elucidates what makes us the correct netapp 3rd party maintenance services choice for you.

  • Maintenance costs are reduced by 60 percent to 85 percent on average.
  • Tier 3 escalations engineers, as well as on-call rotation, provide support for urgent or difficult issues. NetApp support people from Smart 3rd Party can handle both 7-Mode and Clustered Data ONTAP (cDOT) installations.
  • We don't sell hardware and are only focused on customer service.
  • We provide continued support for EOL and EOSL hardware, allowing you to keep older systems for a longer period.
  • OEM-approved parts are supplied and installed by us.

We are an IT hardware maintenance and support firm that provides a cost-effective alternative to expensive manufacturer maintenance for supporting your IT assets after the warranty or service agreement has expired. We can design a solution to help you extend the life of your gear while also safeguarding your bottom line.

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