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| third party hardware maintenance |
Many of the IT managers usually face the fiscal pressure of
reducing costs while improving operational efficiency. In the past, many of the
organizations liked to keep their hardware with OEM but increasing expenses
have played a major role in the change of opinion. When considering
end-of-service or end-of-life service third party maintenance is a service to
consider against OEM.
Let’s get our mind of the present dilemma and look at the
situation from a different angle, what if you are looking for a specific item-
a rare stamp, an action figure from your favorite series or a game to fill up
your vintage system. Some of these you could find directly from the vendor or
the manufacturer that created it, but wouldn’t that be better if you could save
money, and get streamlined personal experience? You’d look no further than your
local shop.
Think of a third-party provider as this shop- filled with
knowledgeable guys that can help you with one-to-one experience, save you money
and extend the life of your technology investment. While OEM being one option,
consider these advantages of third party hardware maintenance:
●
Saves money!
When it comes to maintaining a
vehicle you can either save money and go to your local mechanic or have your
car serviced by the dealer.
Similarly when you rely on OEM for
maintenance of your equipment, your cost is significantly high for virtually
the same service you will get from a third-party vendor, when your equipment
goes out of warranty. Purchasing a warranty from OEM might be twice as
expensive as hiring a third party maintenance provider. Plus, OEM only provides
maintenance service for their own equipment, which does no good if your system
relies on several different components from different hardware manufacturers.
●
Experienced technicians
The companies that take third party
providers on board, get profoundly qualified people, that are trained and
certified on various OEM brands, unlike OEM technicians that can only solve
specific problems pertaining to their expertise only.
OEM’s also operate on a 3-year
turnaround when it comes to refreshing hardware. This means they will try to
upsell you a new equipment when you cross the 3 year mark, and eventually they
will stop supporting your hardware leaving you in between to find an alternative
or make an expensive upgrade. Third-party hardware maintenance providers
maintain IT equipment for a longer period unlike OEM’s constant attempts to
sell or force expensive upgrades.
●
Extends life of
your equipment
If you suddenly find that your equipment
is on the manufacturer's end-of-life list, it’s no longer available for sale or
able to receive service from the manufacturer. You can find a new life for your
equipment through a third-party provider. Unlike OEM’s, third-party maintenance
providers will be able to support your equipment while keeping them operational
if you don’t want to upgrade to new equipment.
●
More simplified
approach
At last, maybe the most critical reason, the
speed at which third-party maintenance provider reacts. Third party maintenance
services tend to offer technicians dedicated to specific client accounts so
that you always deal with the same person rather than explaining your issue to
several other technicians. Plus, you get to work with the person who has the
knowledge and experience to work with your company and your equipment.
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