Now
is the right time to rationalize your spending on maintenance and save time and
money when it comes to storage infrastructure and network equipment. You might
think that is there any option available to save on hardware and support costs
for infrastructure for servers, storage and network? Is there any alternative
to the OEM? If yes, are there any potential risks associated with switching to
third party maintenance companies other than the OEM? These are the main
questions that many organizations have to deal with when it comes to deciding
between Third-Party Maintenance and Original Equipment manufacturer support,
when any requirement comes up or they want to renew their contracts.
Why opt for a TPM provider?
Though
many companies prefer working with OEM support but the reality is that choosing
Third party maintenance companies is a better option. To understand the
features of third-party maintenance, you have to know the difference first.
When an organization buys products like servers, storage or networks OEM
providers typically give a warranty of 1-2 years which involves initial period
of service, maintenance and warranty coverage. But when the warranty period is
expired every issue that comes requires an additional cost or alternative
option of replacing with a new one. When it comes to third party maintenance
they provide great services by also reducing the overall maintenance cost and
focus on the bigger picture of the organization's IT infrastructure.
What makes Third-party maintenance the best?
TPM providers mostly support all the OEM brands and their professionals are trained and certified across those OEM products which enables your organization to reduce the maintenance costs dramatically and also end up reducing your overall operating expenses. With TPM you don’t have to worry about the warranty period getting over, you get to extend the life cycle of your hardware beyond end-of-support life. In this way you won’t have to refresh early or replace the hardware to meet your needs.
There are many added benefits of switching to TPM and many of them will definitely be rooted and reflected in your business objectives. When you choose a TPM provider over a OEM support you don’t need to worry about constant upgrades, updates or patches. They have extensive engineering facilities that are dedicated to specific client accounts with certifications across multiple OEM products. You can easily contact or have a direct line to your preferred tenicician with whom you are comfortable and who has all the knowledge and expertise, knowledge about your company and equipment. All this will make up for speedier servicing and less hassle all around.
Unlike OEMs, whose agenda is to earn money by making sales and only center around it. The focus of TPM is to put the needs and requirements of their client’s as the top priority. Another aspect is to look is, the use of several OEMs in data centers. When it comes to getting support if you have compatibility issues between hardware from different manufactures, it would end up costing you a huge amount and massive support bills if you go for OEM support. With TPM service you don’t have to worry about who to call or which OEM to call first.
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