A successful run business is the one that can reduce the recurring cost of the in-house work and maximize the profits at the same time. It does not mean that there should be a shortage of resources in the office. If you can find a way to balance the equation, you have conquered half the throne of being a successful business manager.
With digitization at its peak, the onus for getting the best resources for your company employees without spending too much falls in the IT department's hands. They continuously face the pressure of reducing the amount spent on the hardware of the digital products without disrupting the flow of work. There is an easy solution to the problem, namely third-party software support. Here are a few reasons that can help you understand why it is the need of the hour:
Reduced prices: Cash spent on hardware and software is one of the significant expenses incurred by the company. It is not just the one-time expense; the maintenance of the software and hardware parts is a recurring cost that occupies a lot of your time and energy. However, if you opt for third-party software support, they will come in for taking care of the hardware support at a much lesser cost.
Flexibility: If you opt for OEM and read into the fine lines of the conditions, you will understand that their support and maintenance policies are quite rigid. But with a third-party support system in place, you can get a plethora of jobs done without worrying about the external cost or buying hardware now and then. They build their business based on a support system instead of trying to sell your new unit every time you encounter an issue. The quality of service and prompt response is the first thing that you will notice about them once you begin working in close contact.
Simplified format: if you have bought the hardware at different intervals, keeping in mind the necessity of the same, you may take note of the warranty. In case of an issue with the device, pulling out the purchase details and contacting different customer service can be a hassle when you have more important jobs to accomplish. Hence, the IT managers prefer third-party hardware support as it can provide an umbrella cover for all the things you purchase from them.
Duration: while the purchased hardware and software will run out of warranty and some point of using it, the latter does not face any such issue. The experts suggest that "This is especially valuable for specialized storage arrays, which can function well for decades while only having a few hard disks replaced. As such, IT managers can reduce costs significantly by using a dedicated maintenance partnership to extend life cycles much longer than OEMs would normally allow."
Value: Given the benefits that the third-party hardware support offers, it is a better value for money product than the OEM support. They are reliable, supportive, and work with you to maximize your profit until the end. All these qualities make it a better partner than any other for the IT managers. Some firms even go to the extent of providing help for moving the hardware around the data center between facilities or migrating the data from one sample system to another.
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