Many businesses never properly consider the benefits of a third-party hardware maintenance and support service can provide when it comes to combining cost saving with optimum results.
Let’s take a scenario to understand this. When it comes to maintaining a vehicle, you save money by going to a local mechanic or take it to the service center and get it serviced by the dealer, ostensibly because you think that they have the dealership staffed by experts that would work the best. Typically, the same is the case with the computer hardware equipment. Though end-user interest and demand for alternatives to OEM support for data center and network maintenance are increasingly fueled by a need for cost optimization.
When you rely on the OEM to maintain your equipment, the costs could be significantly higher for virtually the same level of expertise and service you will receive from a third-party hardware maintenance provider. Once your hardware is out of warranty or has become old, the OEM will sharply raise your-post-warranty support costs before they will eventually announce it as the end of life for equipment or ask you for a hardware refresh. Moreover, when it comes to refreshing the hardware OEMs operate on a standard 3-year turnaround. That means if you are only relying on their services either they will try to upsell you new equipment or they will eventually stop supporting hardware, leaving you scrambling to find alternative maintenance or ultimately decide to make an expensive upgrade.
Plus, they can only provide maintenance services for their equipment, which does you no good if your system relies on multiple components from different hardware manufacturers. So to avoid climbing the maintenance costs or if the OEM no longer offers support, what could be the best option?
Third-party hardware maintenance support can help you maintain the life cycle of your equipment with a better data center support solution. TPM is one of the best alternatives to traditional Original Equipment Manufacturers. Here are some reasons to consider, TPM over OEM:
● Longer life for your Hardware
As mentioned hardware manufacturers often force their customers to upgrade their equipment by announcing that it has reached end-of-support or end-of-life. Which is not the case with third-party hardware maintenance, they not only extend the working life of your equipment with their services and parts. However, they also try to maximize the initial investment that can help you continue your work without the risk of downtime at reasonable costs. They will allow you to maintain your current technology infrastructure at a price that is most cost-effective for your budget. This way you will upgrade your technology at a pace that makes sense.
So yes, TPMs can be an excellent alternative to the frequently restrictive OEMs, it is just a matter of doing the research and selecting a top provider.
As mentioned hardware manufacturers often force their customers to upgrade their equipment by announcing that it has reached end-of-support or end-of-life. Which is not the case with third-party hardware maintenance, they not only extend the working life of your equipment with their services and parts. However, they also try to maximize the initial investment that can help you continue your work without the risk of downtime at reasonable costs. They will allow you to maintain your current technology infrastructure at a price that is most cost-effective for your budget. This way you will upgrade your technology at a pace that makes sense.
So yes, TPMs can be an excellent alternative to the frequently restrictive OEMs, it is just a matter of doing the research and selecting a top provider.
● Professionals at your service
Generally, when you contact the tech support of the original manufacturer, what happens? They help you over a call or a simple email and if all this fails then they send a technician to your location, every time a different one. All this process takes time for an appointment, explaining them the issues and also explaining your system anew. With the help of a TPM service, they try to allocate engineers to the specific client account so that clients and industries are always dealing with the same person who has the knowledge and experience of how it works with you and your equipment.
● Customized and scalable support solution
Even if you are buying all your equipment from one manufacturer, you are just another client on the spreadsheet, rarely getting any attention in case of emergency requirements or outage. With a TPM service, their clients are their priority, you give them a call, no questions asked and they will be at your service getting you back on track to productivity.
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